Straight answers before you start.
How it works, what we will and will not do, setup, pricing and contracts. If yours isn’t here, call 864-528-1909 and ask it.
What you get, and what you do
What do I actually get?
A done for you service, not software you have to run. We connect your Google Business Profile, ask every customer for a review by text and email after every job, follow up for the ones who forget, and stop the moment they leave one. You send us your customer list once. After that you watch the notifications.
What is the Review Jumpstart?
It is the campaign we run first, and for most contractors it is where the visible movement comes from. You have already served hundreds or thousands of customers. Most of them never left a review and nobody ever asked. Once you send us your customer list, we reconnect with them and invite them to review the work you already did.
How long does the Review Jumpstart take?
We send it in controlled batches rather than contacting everyone at once, so a full list usually runs four to six weeks. That is deliberate. It looks natural, it stays inside carrier limits, and it gives your reputation a steady climb instead of one strange spike that invites a second look.
What do I have to do?
Two things, once. Click one link, sign in with Google and pick your business, which takes about two minutes. Then send us your customer list in whatever form it exists. We do the rest. There is no platform for you to log into and nothing for your team to learn.
My customer list is a mess. Is that a problem?
No, and it is the most common answer we get. Send the export from whatever you use to run your jobs, a spreadsheet, or a folder of invoices. We sort it out. If you have never exported anything from your system in your life, we will do it with you on one call.
What happens after a new job?
The completed job puts the customer in line for a request, the request goes out while the work is still fresh, and a reminder follows if they have not acted. The moment a review lands, that customer stops hearing from us, so nobody gets asked twice.
Which job software do you connect to?
We connect to the software you already use, like Jobber, Housecall Pro, ServiceTitan or FieldEdge, or you can send us a list. Either way, every finished job gets a review request without you lifting a finger.
Do you reply to my reviews?
Yes. We write a short, personal reply in your voice to every review, so nobody is left hanging.
What is the ReviiewCo Visibility Report?
A free report showing where you rank across your service area, neighborhood by neighborhood, for the search your customers type most. It shows who Google puts ahead of you and what to fix, in plain English. No sales call is required and no card is needed. You get the report either way.
What we will and will not do
Can you really contact my previous customers?
Yes, when they are your customers and you have a legitimate basis for contacting them. We work through the list gradually rather than blasting it, we honor opt outs, and we do not contact anyone you flag as off limits. We do not buy, scrape or rent contact lists.
Do you write fake reviews?
No. Absolutely not. We ask real customers to review real work. We do not write reviews, we do not create reviewers, we do not offer incentives in exchange for positive reviews, and we do not buy reviews from anyone. Fake reviews violate Google’s policies and put your Google Business Profile at risk, and that profile is your asset, not ours.
Can you guarantee five star reviews?
No, and be careful with anyone who says they can. We do not control what your customers say. You do, by how you do the work. What we control is that every eligible customer gets asked, and that when someone had a bad experience you hear about it in seconds rather than reading about it three weeks later.
I have some unhappy customers in there. What happens to them?
Every customer gets the same invitation. We never decide who gets to review you and who does not, because filtering reviews violates Google’s policy and puts your profile at risk. What we do give you is a private channel, so when something went wrong you hear about it directly and fast. We cannot stop anyone posting a review, and we would never claim otherwise.
Will more reviews put me at the top of Google?
No legitimate company can guarantee a position on Google, and we will not. Google says review count and rating can contribute to local prominence, which is one factor among many. Reviews also do something more direct: when a homeowner is looking at three contractors, the one with visible proof usually gets the call.
Do my customers get spammed?
No. Each customer gets one request and at most two follow-ups, and only if they haven’t clicked. Once they leave a review, the messages stop.
Money, contracts and cancelling
How much does it cost?
Review Management System is $297/month. No contract and no setup fee.
When am I charged?
Your first month is charged when you sign up, and it’s covered by our 14-day guarantee.
How fast will I see results?
If you don’t see new reviews in the first 14 days, you don’t pay. We refund your first month in full.
How do I cancel?
Email support@reviiewco.com or call 864-528-1909 and we will stop it. There is nothing to argue with and no retention script.
What happens to my reviews if I stop?
You keep every one of them. They are on your Google profile, which belongs to your business. What stops is the asking, the following up and the replying.
I have more than one location. How does pricing work?
Each location is its own Review Management System subscription. Five or more locations, contact us and we will set it up with you.
Do you do anything besides reviews?
Two add-ons, available to Review Management System clients. The Website + No Lead Left Behind System™ is a clean website that turns visitors into booked calls. The AI Receptionist + Missed-Call-Text Back answers the calls you miss and books the job automatically, so no lead goes to voicemail.
Still have questions?
Call any time, day or night and you’ll talk to Hope, our AI receptionist. She can answer any question about the business. Or send a message and we’ll get back to you, usually the same business day.
Get trusted. Get found. Get chosen.
Start with your past customers. Covered by our 14-day guarantee.
No contract · No setup fee · Cancel anytime

