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ReviiewCo · More Reviews. More Trust. More Business
Appliance repair technician beside a refrigerator
Google reviews for appliance repair companies

Google reviews for appliance repair, once the fridge is cold again

Repair or replace? Customers want a tech other neighbors have already vouched for.

Review Management System: $297/month · No contract · No setup fee

How customers choose

Why reviews win appliance repair jobs

A dead refrigerator full of groceries or a washer stuck mid cycle is a same day problem. Homeowners search, compare the first few listings and call whoever looks most trusted and can come soonest.

Behind that call is a bigger question: repair it or replace it. Customers want a tech other neighbors say gave them a straight answer, even when the answer was that the unit wasn’t worth fixing.

01
Emergency and same day call outs
Unplanned, and over in a day

Emergency timing, adjusted for parts

We run appliance repair on the emergency pattern, because most calls start with something that stopped working today. The request waits until the appliance is running again and names the repair and the day. When a part has to be ordered and you come back for a second visit, the request follows the visit that finishes the job, not the diagnosis.

See all four trade patterns →
Example request

What your customer actually gets

Short, personal and specific to the job. Every customer gets the same invitation, whatever kind of day it was. The text arrives with a photo of your business and their name on it, and the link opens your Google review page directly.

Example only. Your messages use your company name, your team’s names and your Google link.

Refrigerator not cooling, fan motor replaced on the return visit.
Hi Steve, this is Andre from [Your Company]. Thanks for your patience while we waited on that fan motor for your refrigerator. Glad it’s holding temperature again. Would you share how it went? Here’s the link to leave a Google review: [review link] Reply STOP to opt out.
Built for how appliance repair companies work

The situations that come up

The two visit repair

Diagnose today, parts in a few days, fix on the return trip. A request after the first visit would land while the fridge is still warm. Asking after the job is complete means the customer is reviewing a working appliance.

Telling someone it’s not worth fixing

Some calls end with the honest advice to replace the unit. Those customers get the same invitation as everyone else, and a fair answer can be exactly what they write about. If they were upset, the private channel means you hear about it directly and fast.

Dispatched warranty work

If you take jobs from warranty companies, some of those accounts may come with their own rules about contacting customers. Flag any customer as off limits and they are never contacted. Everyone else you serve gets one request and at most two reminders.

Review Management System

Everything, done for you

Review requests by text and email after every job.
Each text shows a photo of your business with your customer’s name on it.
A direct link straight to your Google review page.
Up to two friendly follow-ups, only if they haven’t clicked.
The Review Jumpstart for customers you already served.
A private channel so you hear about problems fast.
One plan
$297
per month · no contract · no setup fee

14-day guarantee: if you don’t see new reviews in the first 14 days, we refund your first month in full.

Free · No card · No sales call

Appliance Repair questions

Asked by appliance repair companies

Why is appliance repair on emergency timing?

Most appliance calls begin with a breakdown, not a planned project. The customer is frustrated until the machine works, so the request is held until that relief has landed. It is the same logic we use for plumbers and garage door companies.

I’ve run on paper tickets for years. Can I still use my past customers?

Yes. Send the list once in whatever form it exists, even a folder of invoices, and if you’ve never exported anything we do it with you on one call. Those past customers go into the Review Jumpstart, sent in controlled batches over usually four to six weeks.

More answers on the FAQ page, or call 864-528-1909 any time.

Related trades

Similar businesses we work with

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HVAC technician reading her gauges beside an outdoor AC unit
Google reviews for HVAC companies

When the AC quits in July, homeowners call whoever has the most recent reviews.

All 22 trades

See every trade we run review requests for, and the four patterns behind the timing.

Get trusted. Get found. Get chosen.

Start with your past customers. Covered by our 14-day guarantee.

No contract · No setup fee · Cancel anytime